Last Updated: September 12, 2025
By accessing or using our website, purchasing products, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our website or placing an order.
1. General Conditions
- Product Availability: All liquidation products and pallet lots offered on our website are subject to availability. We reserve the right to modify, discontinue, or limit quantities of products at any time without prior notice.
- Accuracy of Information: Prices, descriptions, and availability of stock are subject to change. While we make every effort to ensure accuracy, typographical errors may occur. We reserve the right to correct errors, inaccuracies, or omissions.
- Legal Age Limits: By using our website, you confirm that you are of legal age to make wholesale purchases in your country/region and have the authority to enter into a binding contract.
2. Orders and Payment
- Order Accuracy: When submitting an order online through our website, you agree to provide accurate, current, and complete purchasing and account information.
- Payment Methods: We accept credit/debit cards and other secure digital payment gateways as displayed during the checkout process.
- Billing Authorization: All payments are processed through secure external gateways. You authorize Euro Pallet Clearance to charge your chosen payment method for the total order amount.
- Taxes and Extra Fees: Unless explicitly specified otherwise on the product page, all prices listed are exclusive of applicable local taxes, customs duties, or specialized handling fees.
3. Shipping and Delivery
- Fulfillment Timelines: We strive to process and dispatch orders promptly—typically within 48 hours of cleared payment. Estimated delivery times vary based on your geographic location.
- Address Accuracy: Delivery terms, carrier details, and real-time tracking are outlined on our Shipping Policy page. Customers are solely responsible for providing accurate and accessible shipping addresses.
- Carrier Liability: Euro Pallet Clearance is not liable for transit delays or delivery issues caused directly by freight carriers, customs holds, or unforeseen circumstances beyond our control.
4. Refunds and Returns
- Policy Governance: All returns, cancellations, and product exchanges are governed strictly by our dedicated Return and Refund Policy and our Return and Exchange Policy.
- Eligibility Rules: Returned pallets must meet our mandatory criteria, including remaining in an unopened, original condition, alongside proof of purchase.
5. User Conduct
By interacting with our platform, you explicitly agree not to:
- Provide false, inaccurate, or misleading information when creating an operational account.
- Use our site, listings, or infrastructure for any fraudulent or illegal commercial activities.
- Attempt to disrupt, interfere with, or breach the website’s core operations, data security frameworks, or other user accounts.
6. Intellectual Property Rights
- Copyright Notice: All content featured on this website—including text, graphics, logos, brand assets, product images, layout designs, and software—is the exclusive property of Euro Pallet Clearance or its licensors and is protected by international intellectual property laws.
- Limited License: Users are granted a restricted, non-commercial, revocable license to browse and utilize the website for purchasing purposes. Any unauthorized reproduction, scraping, or distribution of our content is strictly prohibited.
7. Limitation of Liability
- Disclaimer: Euro Pallet Clearance shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website, freight delivery processes, or liquidation items.
- Fitness for Use: Because we deal in wholesale liquidation lots, we make no explicit guarantees regarding individual item performance or absolute suitability for a specific commercial purpose.
8. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of the Netherlands, where Euro Pallet Clearance operates. Any disputes arising from these terms will be resolved within applicable local court jurisdictions.
9. Terms Contact Information
For any legal inquiries regarding these Terms and Conditions, please reach out to us at:
- Website: europalletclearance.com
- Email: sales@europalletclearance.com